How to use Secure Messaging
Click Play to watch the video
The Secure Messaging module that works like e-mail within Shared Care
From either the Overview Page, or the Messages Menu select + Create New
For one off messages when you’re not a Care Team Member you’ll do through the “Break Glass” process (see previous section)
In the “To” field, start typing the name and the list of recipients will load. Click to select.
Also you can just select “*Patient’s Care Team’ to load the full team.Click X to delete any recipients. Enter a Subject and Message and click
Recipients of Messages will receive a Notification, usually in their email for Concerto users or in their Inbox in General Practice
Replying to a message
Filing My Messages